MANAGED SERVICES

When you partner with S3 IT to proactively manage your workstations, servers, and network, you’ll experience the following benefits:

• Predictable Costs- one flat-rate, monthly fee that eliminates unexpected expenses and allows businesses to reallocate business funds
• Minimize downtime- our 24/7/365, “always-eyes-on” approach drastically reduces downtime and improves overall performance
• Peace of mind- worry less over technology failures or malfunctions
• Dedicated professionals- skilled and reliable team of technicians and advisors, committed to your success

Our IT Service Desk is comprised of industry certified technicians who are available to provide end-user, 24×7 remote access from our operation center.  Whether you are in or away from the office, you can rely on us to resolve issues quickly.

Customized Backup Solutions and Business Continuity Planning:

S3 IT offers legacy, cloud, and hybrid backup and recovery solutions (BDR) that address recovery time (RTO) and recovery point objectives (RPO). Based on your recovery specifications, we build a solution that meets your expectations and budget. We’ll then backup your most critical business data and ensure backups are properly configured and managed.

Backup and Disaster Recovery (BDR) Management:

As important as quality backups are in protecting your business information, it is only one component of an S3 IT designed business continuity plan.  Our team creates a comprehensive strategy that insures your organization has the resources and information needed to return to full operations.  Not only will the S3 team routinely test your backups, we’ll provide extensive testing and validation through “fire-drills” or simulated disaster scenarios that utilize your people and processes to further strengthen your IT business continuity plan.

Complete cloud-based backup solutions and critical business applications are now available to leverage your IT investments and optimize your organization’s internal processes.  In addition to cloud backup solutions, S3 IT provides Office 365 cloud services for organizations looking to take advantage of a low cost dependable alternative to traditional on premise Office software. Though, not a suitable solution for every environment, we can help determine if it’s a best-fit solution for your organization and facilitate the transition to this cloud based platform.  We’ll then configure, manage, and continually monitor for any changes across your cloud environment.

S3 IT provides complete cybersecurity management and monitoring to help protect your network:

• Email Security
• Antivirus/Anti-malware
• Content Web Filtering
• Updates/System Patches
• Firewall monitoring and management

Our CIO and Professional Consulting Service gives our clients the peace of mind in knowing a technology and business expert is dedicated to providing them with recommendations and support that is unique to their people, processes, and technology. Your CIO will learn your work processes, stakeholders, business objectives, key drivers, and investment requirements to insure your services and solutions are always aligned to your overall strategy.